Carers Wales have launched a new emotional support service for unpaid carers to help combat isolation and the unrelenting toll of the pandemic. Research carried out by Carers Wales has found that unpaid carers across Wales have been left exhausted and socially isolated because of the COVID-19 pandemic. Many support services have been put on hold for months on end, meaning that carers have been struggling with little or no support.

Carers Wales is launching a new Listening Support Service via telephone, offering unpaid carers a chance to chat to someone who understands the challenges of caring. The trained callers will make a series of phone calls, providing emotional support and a listening ear, to support carers wherever they are in their caring journey. Also available in Welsh.

  • Carers can self-refer
  • Carers can receive a series of regular calls (weekly/fortnightly)
  • Carers can connect with someone who understands the challenges of caring

For more information click here –

Listening Support Service