The aim of the Dementia Hwb in the Quadrant Centre in Swansea is to provide a drop in service where people can get information about dementia and local services available. As not everyone is able to get to Swansea, the Hwb has launched a telephone service where people can get the same information.

Telephone Hwb

Telephone Hwb signposting service is now available during opening hours (7 days a week 11am-3pm) for people who can’t get into the Hwb in Swansea, from surrounding areas including Neath/ Port Talbot. There is also am answering machine service available, so if you call outside of these hours, please leave a message and you will be called back once the Hwb is next open. The number to call is 01792 304519

Safe Haven

The Safe Haven carer service is available to assist anyone with dementia who may become overwhelmed while in the City Centre and need a quiet space to collect themselves. The Safe Haven carers will also be company for a cared for person, while their carer is accessing information or support while at the Hwb.

If you would like any more information on these two services please call 01792 304519 or email